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Online Order & Delivery

Online Order & Delivery

city'super accepts PayPal and major international credit cards including MasterCard, Visa and UnionPay. Orders will be charged in Hong Kong dollars.

 

Delivery

  • Order of HK$600 or above*, Free Delivery#
  • Purchase less than HK$600*HK$60 delivery charge#

*Applicable to merchandises listed on this website only.
#Applicable to single delivery address only. Extra HK$60 will be charged for re-delivery arrangements.

Home Delivery Service is available for Hong Kong Island, Kowloon, New Territories, Tung Chung, Chek Lap Kok, Ma Wan and Discovery Bay (except outlying islands).

Home Delivery Schedule
Hong Kong Island, Kowloon and New Territories Mon to Sat (9:00am - 6:00pm)
Tung Chung, Discovery Bay and Disneyland Mon, Wed & Fri (12:00nn - 6:00pm)
Ma Wan Mon, Wed & Fri (12:00nn - 4:00pm)
(No delivery service on Sunday and Public Holiday)
  • Delivery service is not available to outlying islands and overseas destinations.
  • Order cut off time is 2:00pm for next day delivery.
  • Delivery will be suspended if the Black Rainstorm Warning Signal or Tropical Cyclone Signal No. 8 (or above) is hoisted.
  • Upon receipt of items, we require your signature representing that responsibilities of purchased goods have been transferred to you. If you have specified a recipient who is not you, then you accept that the signature by recipient is an evidence of delivery and fulfillment by city'super.
 


Full Implementation of the Plastic Shopping Bag Charging Scheme

To reduce the use of plastic bags, the full implementation of the Environmental Protection Department's Plastic Shopping Bag Charging Scheme will commence at all retail outlets on 1 April 2015. Our company will no longer provide free plastic bags, and customers should pay HK$0.5 for each plastic-handle bag and flat-top bag provided. For exempted items such as chilled and frozen foods, and foods in non-airtight packaging, only flat-top bags will be provided.

Be environmentally friendly. Bring your own bag.

If you have any further inquiries, please contact our Concierge staff.

*If an extra flat-top bag is requested for exempted items, customers should pay HK$0.5 for each plastic bag provided. Please visit the website of the Environmental Protection Department for details.

 

Terms and Conditions
  • Merchandises listed on this website are available while stock lasts.
  • Items sold are non-refundable.
  • Should the merchandise be found defective, exchange of merchandise (in the original packaging) may be arranged provided that customer informs city'super at 2429 8588 within 3 days upon receipt of merchandise. The receipt of merchandise will serve as a proof of purchase.
  • city'super reserves the right to amend terms & conditions and of final decision on all matters of disputes.
  • For any enquiry regarding online order and delivery, please call our customer service hotline at +852 2429 8588 or email to online@citysuper.com.hk.(Business Hour: Monday to Friday 10:00am to 6:00pm)
 
 
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Welcome! To enhance your overall shopping experience, we recommend setting a default delivery address at the address book.