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To inspire and enrich customers' lifestyles by providing innovative shopping experiences; We strive for the material and mental happiness of all employees.
Group Vision Statement
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Our Group Vision
We strive to be a global leader in enriching lifestyles while growing our brands and businesses worldwide.
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Our Commitment
We create positive impacts for all customers and stakeholders in a sustainable manner.
Our Core Commitments
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Our Customers
We elevate lifestyles and inspire happiness by offering a curated world of high-quality products and services across all our retail and business formats.
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Our People
We strive to achieve the material prosperity and mental well-being of every employee, ensuring a rewarding and fulfilling professional journey.
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Our Society
We drive sustainable growth and create a meaningful positive impact for all stakeholders and the communities we serve.
Core Brands under City Super Group
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President & Founder Insights
Awards & Recognitions
The Hong Kong Retail Management Association 2023 Service Talent Award
Providing customers with top-quality service has always been our mission. We are pleased to announce that city'super has received two awards this year. Individual Award Winners include Ms. Zoe Lau from the Customer Service Counter at city'super AIRSIDE Store, who won both the Silve Award and the Excellent Service Star, and Ms. Tracy Yip from the Customer Service Counter at city'super Times Square Store.
MUSE Creative Awards: Platinum Winner
City Super Group won a design award, the MUSE Creative Awards, recognizing their premium lifestyle store's exceptional design in crafting a better lifestyle for urban professionals.
The Hong Kong Retail Management Association 2022 Service Talent Award
Providing customers with top-quality service has always been our mission, and we are pleased to announce that city'super has received three awards this year. Individual Award Winners include Mr. Yeung Kin Pong, Steven from the Seafood Counter at city'super ifc mall store, who received both the Gold Award and the Excellent Service Star. In the Company Awards category, city'super was honored with the Top 10 Quality E-Shop Award. We will continue to pursue excellence in service and provide our customers with premium experiences.
The Hong Kong Retail Management Association 2021 Service Talent Award
Individual Award Winner: Gold Award – Ms. Ashley Kiang from the Customer Service team at city'super Times Square store. Company Award: Top 10 Quality E‑Shop Award – city'super. We will continue to pursue excellence in service and provide you with premium experiences.
The Hong Kong Retail Management Association 2020 Service Talent Award
Providing customers with top-quality service has always been our mission, and we are pleased to announce that city'super and LOG-ON have received five awards this year. Individual Award Winners include Mr. Marco Tse from the Customer Service team at city'super New Town Plaza store, who received the Gold Award, and Ms. Maggie Wong from the Powder & Wellness department at LOG-ON Metroplaza store, who received both the Silver Award and the Excellent Service Star. In the Company Awards category, city'super and LOG-ON were each honored with the Top 10 Outstanding Retail Brand Award. We will continue to pursue excellence in service and provide you with premium experiences.
Expat Living Hong Kong Readers' Choice Awards
Expat Living Hong Kong Readers' Choice Awards 2019 Providing customers with 5-star services has always been our mission. We are pleased to announce that both city'super and LOG-ON have received Readers' Choice Awards hosted by Expat Living Hong Kong this year. city'super has won the awards in the below categories:Gourmet & International Food Store: 1st place Supermarket: 2nd place LOG-ON has won the award in the below category: Gifts: 4th place
HKMA Quality Award (certificate of Merit) for Services
City Super Group won recognition and receiving the HKMA Quality Award (certificate of Merit) for Services from the Hong Kong Management Association (HKMA) in their Quality Awards program, acknowledging their excellent management and service quality.
EY Entrepreneur Of The Year™ Program
City Super Group President Mr. Thomas Woo received the EY Entrepreneur of the Year™ 2011 award. The EY Entrepreneur of the Year™ recognizes outstanding entrepreneurs and companies that demonstrate vision, leadership, and success.
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